How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 574
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I cannot reload WP12 on a new computer. and the id I have

Customer Question

I cannot reload WP12 on a new computer. I am Anne Hanchey, and the id I have recorded is
Can you help? Thanks
Submitted: 1 year ago.
Category: Software
Expert:  hongkongpom replied 1 year ago.

Hello there how did you get your Word perfect in the first place please? Did you download it? Whati is happening when you try to install it please?