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Jess M.
Jess M., Computer Support Specialist
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Just bought a Kaspersky internets security at

Customer Question

Just bought a Kaspersky internets security at Staples------trying to get it installed -impossible HELP
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today

I'm sorry about the issue, what is the version of your windows? What is happening when you attempt to install kaspersky ? are you receiving any type of error?

thank you

Expert:  Mr.Med replied 1 year ago.

Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

Thank you

Expert:  Mr.Med replied 1 year ago.

Do you still need help please?

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