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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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All the pics on my computer are coming up as negatives, can

Customer Question

Customer: all the pics on my computer are coming up as negatives, can you help?
JA: Thanks. Can you give me any more details about your issue?
Customer: I don't know how it happened. I just got on the internet and all my pics went to negative.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to TV Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: yes
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Software
Expert:  Maurice replied 1 year ago.

Hello, which program do you use to see the pics? Are all the other things on the screen normal, or negative as well? Regards, Maurice