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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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My document which should fill the page is printing in

Customer Question

My document which should fill the page is printing in roughly 2/3 page size, with comparably smaller type size and areas of red printing, which I don't need.
How do I get back to normal printing ?
Submitted: 12 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 12 months ago.

Hi,

I'm sorry about the issue. Are you able to print anything else fine, such as a web page, a picture file, an email message, etc.?

What's the model of your printer?

When did this issue first occur?

Was there any change recently to your computer or printer that may have caused this issue?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,