I'm sorry about the issue. Are you able to print anything else fine, such as a web page, a picture file, an email message, etc.?
What's the model of your printer?
When did this issue first occur?
Was there any change recently to your computer or printer that may have caused this issue?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,