Hello! My name is*****
Please tell me if you have Adobe Reader DC installed (cannot edit PDFs) or you have Adobe Acrobat Pro DC (can edit PDFs) installed?
Also, do you use File > Send File... in Adobe to send the file, or you send the files directly via e-mail program such as Outlook?
Let me know,
Do you still require assistance with this issue?
Let me know,IT Miro
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