Hi Michael, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. What happens when you open MS Word or any MS Office program? Just nothing? Or is it giving you some error message?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back and I am glad that it is working now.
Also, if you have MS Outlook installed as well, please check if you are able to send and receive emails just fine.
If you have some other troubles and issues with your new Windows 10 and your MS Office programs, please let me know so that I can assist you further.