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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 6117
Experience:  Computer Software Support specialist for more that 10 years
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I just upgraded to 10. I can not open Office word, EXCEL

Customer Question

I just upgraded to 10. I can not open Office word, EXCEL
Submitted: 1 year ago.
Category: Software
Expert:  Jess M. replied 1 year ago.

Hi Michael, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. What happens when you open MS Word or any MS Office program? Just nothing? Or is it giving you some error message?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
No error message. Offce app would open for a second or so and close. I did a restart and the problem seems to have cleared up. Let's hope this holds
Expert:  Jess M. replied 1 year ago.

Thank you for writing back and I am glad that it is working now.

Also, if you have MS Outlook installed as well, please check if you are able to send and receive emails just fine.

If you have some other troubles and issues with your new Windows 10 and your MS Office programs, please let me know so that I can assist you further.

Best regards.

Jess