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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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On my Microsoft Surface 3, I get an error message that

Customer Question

On my Microsoft Surface 3, I get an error message that "The Adobe Flash plugin has crashed. Reload the page to try again". I've tried all the solutions provided on the following internet help page: https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

Customer: replied 1 year ago.
Got the problem resolved on my own.Thank you!Derrik
Expert:  Jason Jones replied 1 year ago.

I am glad you got it working. While you have me here, is there anything else I can be of assistance with?