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Hi Paul. I would be glad to help. First let's check to make sure your login information is working correctly. On your computer can you go to pandora.com, click the sign in link and enter your login information and let me know if you are able to log in?
If you find that you are able to login properly from your computer, can you let me know the manufacturer and model of the remote you are using to listen to music, and I can provide instructions to update the login info.
When you have a chance, please REPLY on the question page to let me know the status of your problem:
You can also visit your question page using this link below: