Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Have you tried to re-set your Chrome as the default browser? If not, please give it a another try -- set Chrome as your default browser using or inside Chrome or through Default Programs in the Start menu.
Please let me know by replying to me here so that I can help you further.
Thank you for writing back and I am very sorry about the persisting issues. Can I remotely access your computer so that I can directly check and fix the problem while you watch?
Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.
Please let me know if you want this remote option.
Thank you Elaine for writing back. If you are not available now for the remote session, we can do it any time when you are back and available.
For the meantime, please do the following:
Keep me posted.