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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I am using autocad on server 2012 and autocad doest open

Customer Question

HI , I am using autocad on server 2012 and autocad doest open properly .. IT comes up with an error message "customization file load failed file not found acad "
Tried removing the app data auto desk folder and removing the profile and reset but no luck
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tim replied 1 year ago.

Hi there, i'm Tim and will try and help. When did this last work correctly?

Customer: replied 1 year ago.
It's a clean install on server 2012 and it's not working for remote users from the beginning ..
Expert:  Tim replied 1 year ago.

gotcha, and you did a fresh reinstall of autocad, it just plain old wont start up?