Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
Is your desktop screen now similar to this image below?
Please let me know by replying to me here so that I can help you further.
Thank you for writing back with that confirmation.
Unfortunately, that is the default look and feel or desktop interface for Windows 10. However, you can add icons to your desktop so that it will look similar to your previous Windows 8.1. Is that what you want to do?
Or do you want to uninstall Windows 10 and go back to Windows 8.1?
Thank you for writing back with that information.
Please try to do the following:
Please let me know your results so that I can assist you further.
Ok. I am glad that you have it sorted using a third party software.
Thank you for using our service.