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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I forgot my password

Customer Question

I forgot my password
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue. Is it email account? What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

thank you

Expert:  AABHA PANDEY replied 1 year ago.

Hello.. Please provide more information about your request. Which password ***** you talking about? Is it email, some software or OS etc.

Customer: replied 1 year ago.
To download Adobe flash player
Expert:  Mr.Med replied 1 year ago.
  1. Open a web browser and go to : https://accounts.adobe.com/
  2. Click Forgot Your Password?
  3. Enter your email address and click Submit.
  4. Watch for an email from Adobe with a link that allows you to reset your password.

You can downlaod flash player without the need of a username or a password, to get flash player please go to this page : https://get.adobe.com/flashplayer/

let me know if you need any further help

Thank you

Expert:  Mr.Med replied 1 year ago.

Has everything worked out, do you still need help please?

Customer: replied 1 year ago.
Your answer is worthless. It does not work. I will have to go to the computer store to get it resolved. Do not charge me.