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Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 31236
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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With My USB Ports I Have Windows 7 & Only 1 Port works

Customer Question

Hi There Im Having Troubles With My USB Ports I Have Windows 7 & Only 1 Port works is there a way 2 get all 3 Ports 2 Work Thanks Very Much Josh
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there Josh and welcome

How long ago did the ports stop working? And how are you testing them?

Customer: replied 1 year ago.
Always Been Like That , I Am using WIndows 8.1 But Going to Format 2 Windows 7 Thanks
Expert:  Richard replied 1 year ago.

ok, if your going to format 2 windows 7 then I would do this first Josh as this is the easiest method for you to see if it is a hardware or software issue.

do the format to windows 7 and then see if they resume working and you will then know.

Customer: replied 1 year ago.
What Is The Easiest Way?
Expert:  Richard replied 1 year ago.

Put in a windows 7 disk, restart the computer, keep tapping anykey until the disk loads and install windows*****

Customer: replied 1 year ago.
But Only 1 Works In Windows 7 is there a way to get 3 of them 2 work?
Expert:  Richard replied 1 year ago.

Josh, this is what you said before

"Always Been Like That , I Am using WIndows 8.1 But Going to Format 2 Windows 7 Thanks"

So your now not using windows 8.1 and that was not correct what you told me?

Customer: replied 1 year ago.
No I Know that they dont work because i had windows 7 before on this computer
Expert:  Richard replied 1 year ago.

yes, but data corruption can cause this so go ahead with the format 2 windows as you said you were going to do please.

Customer: replied 1 year ago.
but why! They Dont Work On Windows 7 & Why Is That They Should Work In Any Operating System
Expert:  Richard replied 1 year ago.

Josh, is this try what you told me or not?

I Am using WIndows 8.1 But Going to Format 2 Windows 7 Thanks

Customer: replied 1 year ago.
Sorry Thats A Typo!! I Ment I Have Windows 8.1 So Can U Help Me?
Expert:  Richard replied 1 year ago.

ok.... well then please answer my original question, as if you respond like this it only confuses the situation.

How long ago did the ports stop working? And how are you testing them?

Customer: replied 1 year ago.
Im Using A Laptop With Windows 8.1 I Have USB Flash Drives & Only 1 Works The Port I Mean They Dont work with 7
Expert:  Richard replied 1 year ago.

Sorry do not understand your response Josh

Can you please carefully read my message and respond to the questions I am asking

How long ago did the ports stop working? And how are you testing them?

Customer: replied 1 year ago.
It Is Crucial That I Have These Ports Working I Am Selling My Computer & Sorry I Dont Have $55 Dollars To Spend
Expert:  Richard replied 1 year ago.

No problem Josh, when your able to answer the question I keep asking, please let me know.

Customer: replied 1 year ago.
I Have Used Windows 7 In The Past & I Plug In A USB Flash Drive & It Doesnt Work There Is Only 1 USB Port That Works So I Used Windows 8.1 & All The Ports Work Fine Is There A Way In Windows 7 To Have All Ports Working Thank You Richard. Josh
Expert:  Richard replied 1 year ago.

If it does work in windows 8.1 and does not work in windows 7 then the issue is a compatibility issue and you will have to use the computer with windows 8 to have them all working. You wont get around this, just provide it with windows 8 to the buyer

Customer: replied 1 year ago.
your saying there are no way to fix them on 7??
Expert:  Richard replied 1 year ago.

No, as its a compatibility issue, there are no drivers for this as it uses windows built in drivers and the windows 7 drivers are not compatible. The only way to change this is to change windows which you did via windows 8.1

Customer: replied 1 year ago.
Ok Then Is There A Software That Can Change All The Icons In My User Folder ( Documents, Music , Videos ECT) For Windows 8.1 As Icon Packager Doesnt Work On Windows 8.1
Expert:  Richard replied 1 year ago.

Can you rate me on this question and make a new question from this please Josh.

Also, did you need anything else on this question?

http://www.justanswer.com/software/9enn6-want-know-delete-steam-account-wipe.html