Hello. My name is***** will be providing an answer to your question today
Thank you very much for giving us an opportunity to help you. Please see this website to Recovery Manager prompts if you want to restore the computer to its original factory shipped setting will reload all the original software or do you have cd what came with the machine?? http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01867418
I can log on to your machine and help you if you like
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