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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 588
Experience:  Computer Software Support specialist for more that 10 years
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I HAVE ADOBE PHOTOSHOP ELEMENTS 5.0 PHOTOGRAPHER AND USE

Customer Question

I HAVE ADOBE PHOTOSHOP ELEMENTS 5.0
I AM A PHOTOGRAPHER AND USE ELEMENTS 5 EMAIL TO SEND PHOTOS
RECENTLY I LOST THE EMAIL AND NOT ABLE TO SEND OUT PHOTOS
WHEN I ATTEMPT TO EMAIL I GET A POP UP PAGE- HTLM EMAIL- SENDER VERIFICATION
I DON'T KNOW COMPUTERS AND DON'T KNOW WHAT TO DO
I WANT TO GET THE EMAIL BACK
HELP !
MY EMAIL ADDRESS IS : XXXXXXXXXXXX
BUD XXXXXXXXXXX
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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