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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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I downloaded Adobe Photosgop express to try, I downloaded

Customer Question

I downloaded Adobe Photosgop express to try, I downloaded photos to it, I did not like it, so I cancelled it. I still mhave the icon on my desk but the photos are locked, I can see them but I cannot move them to my pictures. I bought adobe photoshop and have it on my computer. The only copies I have of the locked pictures are the locked pictures I want and need them in my photos so I can send them etc. Any way to get the pics?
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is this on a windows or mac computer? And which version?

Customer: replied 1 year ago.
windows, 8.1
Expert:  Richard replied 1 year ago.

Thanks

Right click on a photo and select open with and choose Windows Photo Viewer.

Does it then open?

Customer: replied 1 year ago.
I can view all the photos. I just can not move them to my pictures file
Customer: replied 1 year ago.
I guess you have no ansewer thanks anyway!
Expert:  Richard replied 1 year ago.

I have answers, just please allow some time.

Expert:  Richard replied 1 year ago.

What do you mean by picture file please?