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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I paid a fee to keep my computer running problem free, now

Customer Question

hi I paid a fee to keep my computer running problem free , now my computer is freezing , and has various problems which is causing my computer not to run properly please help
Submitted: 1 year ago.
Category: Software
Expert:  Matt replied 1 year ago.

Hi, and welcome to Just Answer. My name is ***** ***** I will be assisting with your question.

I'm so sorry to hear about your issue.

Expert:  Matt replied 1 year ago.

What is your operating system? Since when have you been facing this issue with your computer?

Expert:  Matt replied 1 year ago.

Are you getting any error messages?

Expert:  Matt replied 1 year ago.

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with resolving this issue?