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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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I just got a seagate 2 TB Backup Plus Slim, it says it is

Customer Question

I just got a seagate 2 TB Backup Plus Slim, it says it is for windows and Mac. I have a Mac. It says if you're running a 10.5 or less, it doesn't need anything extra...just plug and play (or save in this case) but nope...nada.
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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