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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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HELP. ON MY COMPUTER THERE WAS ADOBE UPDATE NOTICE. SO I

Customer Question

HELP. ON MY COMPUTER THERE WAS ADOBE UPDATE NOTICE. SO I UPDATED WHICH
SHOWS ALL THE GREEN BARS WAS IN THE PROGRES THAN ON THE BOTTOM
OF MY SCREEN SHOWED CONTINUE, SO I CLICK ON IT , THEN THE (SOFTWARE
LIC. AGREEMENT SHOWED UP ) NOW,, ON THE TOP OF THE SCREEN IT SHOWS
(PUSH THE AGREE BUTTON TO AGREE.) I WENT THRU THE HOLD LIST OF
ITEMS AT THE BOTTOM OF THE LIST THERE IS (NO AGREE TO PUSH)
SO NOW I BLOCKED I CAN-NOT CONTINUE & CAN-NOT USE ANY DOWNLOAD
ITEMS. TO CONTINUE I HAVE TO SHUT DOWN MY COMPUTER & START AGAIN
ALL THIS HAPPENED BECAUSE THERE NO AGREE BUTTON TO PUSH
***@******.***
Submitted: 1 year ago.
Category: Software
Expert:  Richard replied 1 year ago.

Hi there and welcome

Is this a windows computer or a Mac computer?

And which version?