How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Pete Your Own Question

Pete
Pete, Computer Expert
Category: Software
Satisfied Customers: 15748
Experience:  CISCO certified computer and networking expert
30970729
Type Your Software Question Here...
Pete is online now
A new question is answered every 9 seconds

Why can't get into my pof account?

Customer Question

Why can't get into my pof account?
Submitted: 1 year ago.
Category: Software
Expert:  Joel replied 1 year ago.

Hi and Welcome. I'm Joel and I look forward to assisting you today with your question.

Expert:  Joel replied 1 year ago.

When were you las able to successfully login to your pof account?

Customer: replied 1 year ago.
two days ago
Expert:  Joel replied 1 year ago.

What error do you receive when attempting to log in?

Expert:  Joel replied 1 year ago.

Are you able to follow through with one of the password ***** functions available in order to have your password *****?

Customer: replied 1 year ago.
It won't allow my email ID, or my password
Expert:  Joel replied 1 year ago.

Can you follow the link here and enter your email address, does that work for you?

Customer: replied 1 year ago.
No on that site it doesn't work
Expert:  Joel replied 1 year ago.

Oh ok, does it say unable to recognise your email address?

Expert:  Joel replied 1 year ago.

Generally in these cases, you should be able to follow the sites password ***** features, they will send you an email with a special link in order to have your password ***** and access restored

Customer: replied 1 year ago.
Not when it won't accept your email ID. It won't go any farther than that genius
Expert:  Joel replied 1 year ago.

No worries, unfortunately I can only advise to contact someone at POF as only they will be able to tell you why your email account is no longer recognised. Would be at all possible your account was deleted? Sorry I cannot help further

Expert:  Pete replied 1 year ago.

Hello,

I am Pete, another expert.

I can assist you in recovering the password ***** connecting remotely to your computer, if you prefer.