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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I just received your print shop deluxe suite. I can't

Customer Question

Hi,
My name is ***** ***** I just received your print shop deluxe suite. I can't install it because I'm in need additional drivers to install this program. Can you send them to me. I have a dell windows 7 lap top.
John
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, can you tell me the exact model of your printer please? also Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?

thank you

Expert:  Mr.Med replied 1 year ago.

do you still need help please?