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Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 31326
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I'm having a problem with adobe Digital editions. I have a

Customer Question

Hi. My name is***** having a problem with adobe Digital editions. I have a vendor www.idefix.com. When I try to download I get a box that says --- Unable to download Error getting license. already fulfilled by another user. Please help.
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
Anybody working on my question?
Expert:  Richard replied 1 year ago.

Hi there Carey and welcome

Very sorry about the delay you had. Can you do the following please

  1. Open Adobe Digital Editions.
  2. Press Control-Shift-D (Windows) or Shift-Command-D (Mac OS) to deauthorize Adobe Digital Editions.
  3. Choose Help > Authorize Adobe Digital Editions with you Adobe account ID(e-mail) and pass.
  4. Try to download again

Let me know the results