How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

My computer will not boot up at startup, it says windows

Customer Question

My computer will not boot up at startup, it says windows cannot repair this computer automatically, I cannot even go into safe mode, can you help?
Submitted: 1 year ago.
Category: Software
Expert:  Dan replied 1 year ago.

Hello and thank you for your question, I look forward to assisting you today. Have you installed any new software or updates recently?