have you placed an order for PE 14 Organizer, or have you installed it and you are looking to find it on your computer?
Elements comes in two parts, the organizer and the editor.
The Organizer and Editor should be installed together. If for some reason they are not, you can download an installer from here to install/repair: https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
I am not sure how I can be of assistance by phone?
I think remote assistance would be more suitable for this question - I will send you the offer.
Can you go to www.teamviewer.com and click the green Download button, then download and install the Teamviewer program.
Once installed, let me know the ID number and password ***** that I can connect to you remotely and share your screen.
Remote session completed.
To open the Organizer again, first launch Elements, then go to Help - Welcome Screen, and select Organizer.