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I am very sorry about your issues. Norton Antivirus (made by Symantec) is an independent antivirus software vendor. I believe you have an active subscription with Norton Antivirus software so that is the main reason why you were still sent the billing. If you have acquired Norton as a bundled offer with your Club Pogo Exclusive, still your subscription with Norton is independent with your Club Pogo.
However, you can cancel your Norton subscription anytime especially if you can still access your Norton account. Please refer to this link for a very detailed procedures:
And if you have already paid for your Norton subscription, this happens when your subscription is set to "Auto-renew", you can still ask for a refund after a successful deactivation or cancellation of your Norton subscription. Please refer to this link:
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