Hi there John and welcome
Go to Control Panel, uninstall a program
Then click on Turn Windows features on/off
Then uncheck internet explorer 11
Once done, restart the computer and then go online (use Firefox or Google Chrome) and try to install IE 9.
Let me know the results please
I only saw you disabled it John, not removed it, sorry... disabling can mean a number of things and I do not assume here, especially as I have no ideas of the level of knowledge the customer has. Sorry if this offended you in any way.
Which version of windows 7 is this? eg; Professional, Ultimate?
We left off with you finding out which version of windows you have and tell me it.
"Which version of windows 7 is this? eg; Professional, Ultimate?"
This is what I need to know from you please.
Hi there John,
For some reason the response did not show, likely as it was a number of days later and sometimes the system does not pick this up.
Your going to have to use a virtual computer to do this, you can get VM Ware Player from here
free for home use.
Then use a windows Vista or Windows 7 Disk to install it within the Virtual PC. Then you run Vista or 7 inside of this and within this you can use Internet Explorer 9 (you need to upgrade it from version 8 that comes with it).
Else you would need to reinstall your current computer to get IE 8 again that comes with it then upgrade this to 9