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Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Software
Satisfied Customers: 793
Experience:  Install, Update, troubleshoot and remove all types of software
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Xxxxxxxxxxx. I had a computer failure over the weekend and

Customer Question

This is Lauren xxxxxxxxxxx. I had a computer failure over the weekend and lost all of my programs including Adobe programs. I tried to reinstall and it was not recognizing my ID number. Can you help me on this. Lauren xxxxxxx xxxxxxxxxxxx
Thanks,
Submitted: 1 year ago.
Category: Software
Expert:  Quiksilver07070 replied 1 year ago.

Hello and thank you for choosing JustAnswer.

I am sorry to hear about your computer failing....I know it can be a real pain, to get it back to normal again.

But I am here to help you.

Do you know if there was a recovery partition on the Hard Drive?

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