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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 574
Experience:  You one stop software Engineer
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I just ordered the one year subscription since my old

Customer Question

I just ordered the one year subscription since my old account expired today. The tried to download and somehow got disconnected when I had to reset the new password. The new
order confirmation number is ***** How can I get it downloaded?
Submitted: 1 year ago.
Category: Software
Expert:  caraleneK replied 1 year ago.

Hello. My name is***** will be providing an answer to your question today

Thank you very much for giving us an opportunity to help you. Please send me more info on what subscription and I will help you. Waiting your feedback to help you

Customer: replied 1 year ago.
order number NP1164494642
Customer: replied 1 year ago.
one year program for 360
Expert:  caraleneK replied 1 year ago.

Thanks for the feedback

Expert:  caraleneK replied 1 year ago.

If you purchased a new subscription, you get a new product key. You need to activate your product using the product key please look at your mails to see if Norton mail you.

Expert:  caraleneK replied 1 year ago.

Please view this site for more info to find your new product key https://support.norton.com/sp/en/za/home/current/solutions/v70313311_NortonM_Retail_1_en_us?

I waiting your feedback to help you or I can log on to your machine and help you.

Expert:  caraleneK replied 1 year ago.

Hello hope you well just follow-up to see if you need more help Waiting your feedback or a rating