Hi. My name is***** you for you question and the opportunity to assist. If you start or restart the laptop and as soon as you see the HP logo onscreen begin tapping the Esc key it will load a startup menu.
Select System Recovery from the menu to begin the process.
If the system loads to Windows repeat the procedure but start tapping the Esc key a bit earlier.
You can get free storage up to 15GB with Microsoft's OneDrive.
If you need more space you can get more for a reasonable price.
Check it out here: https://onedrive.live.com/about/en-us/plans/
I have found a youtube explanation for restoring the computer. Do you have any suggestions about the storage?
Yes. Please see my post above and the link to OneDrive.
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