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Wes
Wes, Consultant
Category: Software
Satisfied Customers: 960
Experience:  Bachelor's Degree in Computer Science, 20+ years experience.
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I have tried to set up an account couple of weeks without

Customer Question

i have tried to set up an account for M10 for a couple of weeks without success. Im locked out with no more tries, it wants my old password ***** I have no idea what it is. Is there any help or should I dump 10 and all of Microsoft.
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
everythind is locked up chat is my way of communicating or phone
Expert:  Wes replied 1 year ago.

You could create a new account with Microsoft. Though you might have to re-install windows 10 in order to use it if it's completely locked up.

Expert:  Wes replied 1 year ago.

To do that, you would need to download the windows 10 software on a different computer https://www.microsoft.com/en-us/software-download/windows10

Expert:  Wes replied 1 year ago.

Then use that other computer to put the Windows 10 installation materials on a DVD or USB drive, then use that to reload the locked up computer.