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IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 3119
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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I need to re - install Windows 8, and have lost my Product

Customer Question

I need to re - install Windows 8, and have lost my Product Key. Is there any way to get a new one?
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

Do you want to re-install Windows 8 on the same computer, or on another computer?

Customer: replied 1 year ago.
Same computer
Expert:  IT Miro replied 1 year ago.

OK. Did that computer come with Windows 8 pre-installed?

Customer: replied 1 year ago.
Expert:  IT Miro replied 1 year ago.

OK. Is the computer still operational or you cannot start Windows 8 there?

Customer: replied 1 year ago.
my computer crashed, and I took it to get it fixed. All he ended up having to do was re - install Windows, but he installed 8.1 instead of just 8
Expert:  IT Miro replied 1 year ago.

I see. If the computer came with Windows 8 pre-installed, it means the product key is embedded into the BIOS. See this article:

http://www.cnet.com/news/windows-8-moves-to-bios-based-product-keys/

In case you are asked to type a product key during Windows 8 installation, just skip it. The computer will be automatically activated upon the end of the installation.

Customer: replied 1 year ago.
Ok, thanks!! :)
Expert:  IT Miro replied 1 year ago.

You're welcome!

In case you require further assistance, let me know.

Regards,

IT Miro

Expert:  IT Miro replied 1 year ago.

Hello again!

I am following up with you to see if you require further assistance. If you do, let me know.

If you don't require further assistance, please take a moment to rate my help to you using the rating box located in the upper right corner of the page (box with the stars).

Thanks,
IT Miro