How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 3139
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
30721786
Type Your Software Question Here...
IT Miro is online now
A new question is answered every 9 seconds

When I try to open my wordperfect X6 i get the following

Customer Question

When I try to open my wordperfect X6 i get the following report: Runtime error! This application has requested the Runtime to terminate it in an unusual way.
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

Please tell me which Windows version you are using. Also, are you installing WordPerfect X6 for the first time, or you have already installed it before, but it stopped working now?

Thanks,

IT Miro

Customer: replied 1 year ago.
Using windows 8.1. I have been using wordperfect for approx 15 years and only recently upgraded to X6. I have been using about 6 months before this problem occured
Expert:  IT Miro replied 1 year ago.

Thanks for the information!

To solve the problem, you will need to install one or several WordPerfect X6 updates. Please click on this link to see all available updates:

http://www.wordperfect.com/us/pages/patches/5000001.html

You can install them all. After the update installation, restart the computer and WordPerfect X6 should fully work.

Expert:  IT Miro replied 1 year ago.

Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro