My apologies for the delay in getting back to you.. Health issues came up, i Havent left the bed for days.. Before you and I connect though, we should discuss Windows 10.
If he doesnt like it, its easy to go back. This is how.
On windows 10, click the start icon at the lower left hand corner of the screen. Then click settings, Then click update and security, then on the new screen.
At the top left, click recovery. Now click go back to windows 8 /7
That will downgrade the computer back to windows 7 or 8.. And put your files back in place. I mention this now because, if were going to fine tune the machine we need to be certain which version of windows we want to run first. Windows 10, or the older version.
Let me know when youd like to connect, and again. My apologies for not messaging you sooner.