Ask Software Development Questions and Get Answers ASAp
Hi there and welcome
Can you make sure please you have the latest version of Firefox installed.
Go to my link below
and download and install Firefox
Then Open it and tell me if you now see the bookmarks please
its ok, no need to call
I want you to reset Firefox
Then restart the computer and tell me if the bookmarks then appear
ok... We have a section for what you already have done and you did not mention anything
So to avoid me typing everything out you already did,. please tell me exactly what you have already done.
Can you tell me this please?
yes, nothing there though about resetting Firefox...
Anyway I'll just keep going and hope you have not done these other steps I say...
Do you have google chrome installed?
ok, now in Chrome, click on the three bars in the top and click on Settings
Then click on Import bookmarks and Settings
Choose Firefox and tell me if they are then imported please into there.
yes, just return back to this web page please
Ok, then we will try to repair it via a system repair
Press the windows key + X and click on Command Prompt (admin)
A black window opens
Say yes to the question it asks then restart the computer
then try to have Chrome import the booksmarks
Let me know the results please
ok... I asked a few times everything you have done, and each time I find out after typing out a whole list of instructions you have already done this, without specifying it.
Sorry but until you please tell me everything you have already done it is pointless to give more instructions.
ok, but this is not the instructions.
chkdsk /f (not inchkdsk)
I want you please to now
try to have Chrome import the booksmarks
how did you back this up in windows 7?
possible you corruopted it when restoring.
But your not really explaining clearly how you backed up. You just say you added profile folder
excactly what steps did you do
ok... I dont think you have the booksmarks backedup
But follow the instructions here to restore them in firefox
Do it to both profiles
follow the procedure on the link
Bookmarks are not going to be 100mb so this means nothing
follow the instructions here to restore them in firefox
Do it to both profiles you have listed
Let me know the results
yes, I am on at this time