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Hello!Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
May I know the version of the Norton program you are using?
Have you tried downloading the latest version online?
May I know the exact error you are getting while trying to activate it?
S H E F I N
I apologize for the delay in my response.
Do you know the serial number of the product? have you tried downloading the latest version?