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IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 2957
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
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Brother hl2270 printer help with install after new modem..

Customer Question

brother hl2270 printer help with install after new modem..
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.


Please tell me how your Brother hl2270 printer is connected to your computer - by wired or wireless connection?
Customer: replied 1 year ago.

through a network cable to setup but i wont it to work wireless

Expert:  IT Miro replied 1 year ago.
OK.

Please tell me which Windows version is installed on your computer.

Example:
- Windows XP
- Windows Vista
- Windows 7
- Windows 8 / 8.1
- Windows 10

Thanks,
IT Miro
Customer: replied 1 year ago.

windows vista

thanks

Customer: replied 1 year ago.
Hi are you still here?
Expert:  IT Miro replied 1 year ago.
Hello again!

I apologize for the delay in response. I had to step away from the computer.

Your printer will need to be re-installed. If you are not sure how to do that, I can remotely connect to your computer and re-install the printer for you.

Let me know if you would like that.
Customer: replied 1 year ago.

is there a link at brother i could use or another link, not fond of remotely connecting

Expert:  IT Miro replied 1 year ago.
Hello again!

I will send you a link for remote desktop assistance.

Let me know when you are available so we can begin.
Expert:  IT Miro replied 1 year ago.
Hello again!

Do you still require assistance with this issue?

Let me know,
IT Miro
Customer: replied 1 year ago.

i fixed it

Expert:  IT Miro replied 1 year ago.

Hello!

I am glad the problem has been fixed.

In case you require any other assistance, feel free to let me know.

Regards,

IT Miro