How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask IT Miro Your Own Question

IT Miro
IT Miro, Computer Scientist
Category: Software
Satisfied Customers: 2976
Experience:  Bachelor's Degree in Information Technology, Microsoft Certified Professional
30721786
Type Your Software Question Here...
IT Miro is online now
A new question is answered every 9 seconds

I cannot get my windows 10 to open on my other computer.

Customer Question

I cannot get my windows 10 to open on my other computer. During the setup I was directed to setup a Microsoft account. In order to open the computer, I need to provide a pin number or password. I do not know pin number or password.
Bernard Ermels ***@******.***
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

You are asked to log in to your Microsoft account that you had put earlier.
Are you able to do that?
Expert:  IT Miro replied 1 year ago.
Please type all replies here, on this question page.
Do you see your Microsoft account (e-mail address) displayed that is asking you the PIN or password?
Customer: replied 1 year ago.
I need answer to my microsoft pin or passwod to gain access to my main computer. I just installled windows 10.
Expert:  IT Miro replied 1 year ago.
Please type here your Microsoft account (e-mail address) that is asking you for the PIN or password, and I will look for available password ***** methods.
Customer: replied 1 year ago.
xxxxxxxxxxxxxx
Expert:  IT Miro replied 1 year ago.
Thanks!
You can request a new Microsoft account password ***** receiving a verification code to your e-mail address - XXXXXXXXXXXX
Can you receive e-mails there?
Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro
Expert:  IT Miro replied 1 year ago.

Hello!

Were you able to read my messages sent to you?