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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 527
Experience:  Computer Software Support specialist for more that 10 years
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I have been using Adobe Photoshop Elements 4.0 time.

Customer Question

I have been using Adobe Photoshop Elements 4.0 for some time. However, recently, when I try to open one of my images in the standard editor, I get an error message "attempt to access invalid address." I have uninstalled and re-installed my Adobe program, but the problem persists. Other features of this Adobe program still work, just not the editor. Can you help?
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, This Error message usually comes when the photoshop is acing compatibilty problems with another sotware.
When did this problem start? and What is your operating system please? (windows 7, 8 or 10)
Thank you