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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Adobe Illustrator CS will not stay open when I launch it. I

Customer Question

Adobe Illustrator CS will not stay open when I launch it. I get a message that says Adobe Illustrator has unexpectely quit
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, What is the version of your product please, it is Adobe Illustrator CS 4?
Customer: replied 1 year ago.
Illustrator CS 11
Expert:  Mr.Med replied 1 year ago.
Please try this fix and let me know the results
http://www.adobe.com/support/downloads/detail.jsp?ftpID=2688
Thank you
Expert:  Mr.Med replied 1 year ago.
Has everything worked out please? do you still need help?
thanks