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Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 16046
Experience:  Software expert
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All my wechat story gone right after a crash down of

Customer Question

all my wechat history gone right after a crash down of wechat.. I need those chat history back urgently.. what can i do?
Submitted: 1 year ago.
Category: Software
Expert:  Josh replied 1 year ago.

Hi!

You will need to contact WeChat to see if they can restore those chat logs for you.

To contact WeChat..

WeChat ID: WeChat

Add "WeChat Team" on WeChat to contact them and send a message

Customer: replied 1 year ago.
I sent.. but didn't get any response at all..
Expert:  Josh replied 1 year ago.

When did you send a message?

Customer: replied 1 year ago.
Yesterday
Expert:  Josh replied 1 year ago.

Please click here: http://www.wechat.com/en/feedback.html

Fill out the form and let them know if the issue through that route as well

Customer: replied 1 year ago.
i did sent the message and fill in the thing in the website 2 days ago.. still no response..
Expert:  Josh replied 1 year ago.

Have you heard back yet?