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Freddy M.
Freddy M., Computer Support
Category: Software
Satisfied Customers: 18398
Experience:  Years of experience
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Should I update Microsoft Windows 8.1 to Windows 10. What

Customer Question

Should I update Microsoft Windows 8.1 to Windows 10. What are the advantages and disadvantages?
Al Putnam
Submitted: 1 year ago.
Category: Software
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting first we have to make sure your machine is compatible. What model computer is it? Do you use Norton or McAfee? (Both cause lots of problems) Is there any older software installed on the computer?
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Customer: replied 1 year ago.
PC model is a Samsung. I also have other devices for apple (iphone & iphone pads).
Expert:  Freddy M. replied 1 year ago.
What model Samsung is it? Do you use Norton or McAfee?
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Customer: replied 1 year ago.
I use Norton. As for Model Pc, where would I find this info.
Expert:  Freddy M. replied 1 year ago.
It would be somewhere on the computer itself, usually on a sticker. And you would need to remove Norton or when you start windows 10 you will get nothing but a flashing screen. Once I have the model I can find out if the components are all compatible.
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Customer: replied 1 year ago.
Okay, Thanks. I am going to stick with 8.1.
Al
Expert:  Freddy M. replied 1 year ago.
OK If you have any questions at all click on reply to expert and let me know. If not please don’t forget to leave a positive rating for my help - it is greatly appreciated. Please note you are rating me only not this site.
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