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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Just upgraded to Win 10, Classic Tools asking version update

Customer Question

Just upgraded to Win 10, Classic Tools asking for evaluation version update License #, don't know what it is but we purchased program.
Submitted: 1 year ago.
Category: Software
Expert:  Dustin replied 1 year ago.

Welcome to JustAnswer.com, my name is ***** ***** I will do my best to assist you.

Do you have a link to the website you purchased classic tools from? Or a link to the support website for classic tools?

Im asking because I cant find any reference to that specific software name. Is it Classic Shell or Classic Start?

Please provide further info, thank you.

Dustin S.

Customer: replied 1 year ago.
Hi DustinAvanquest Classic Phone Tools, got onto your site thinking it was Avanquest not a generic help site. Have hopefully cancelled my account with you and I understand that it might have cost me a one time charge of 36.00
Expert:  Dustin replied 1 year ago.

Understood. And Im assuming you dont want to continue with me here, as a paid service?

In that case, the link below will be of interest to you.

http://ww2.justanswer.com/help/how-can-i-request-refund

If you decide you would like paid assistance, you are welcome to reply!

Dustin S.

Senior Technician and Network Switching Systems Operator / Maintainer.

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