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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Unable to download/update AVG Briefly -- Occasionally,

Customer Question

Unable to download/update AVG Briefly -- Occasionally, for no reason or action I'm taking, I get an AVG window that says “anti-virus malware suite has blocked and quarantined:” Risk Name: msiexec.exe
Submitted: 1 year ago.
Category: Software
Expert:  Kamil Anwar replied 1 year ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to fix this? Thanks

Customer: replied 1 year ago.
Risk Name: msiexec.exeLocation: Parent: c\windows\sysem32\svchost.exe
File Path: c\windows\system32\msiexec.exe
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Location: Parent: c\windows\system32\services.exe
File Path: c\windows\system32\msiexec.exeLocation: Parent: c\windows\system32\rundll32.exe
File Path: ditto
Expert:  Kamil Anwar replied 1 year ago.

I sent you the request for remote service. Please accept it then follow steps here to connect with me. Thanks

Customer: replied 1 year ago.
this should be my free service
Expert:  Kamil Anwar replied 1 year ago.

You are on www.justanswer.com which is a paid support website.

Customer: replied 1 year ago.
Ok - not what i was cliking on so cancel request.
Expert:  Kamil Anwar replied 1 year ago.

i will request this to be cancelled as per your request. Thanks