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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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Change Dropbox Account Name

Customer Question

Change Dropbox Account Name
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to jutsanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please choose a different name and then click OK.

hope this help

Thanks

Customer: replied 1 year ago.
Call now
Expert:  Mr.Med replied 1 year ago.

I'm sorry but I'm not in a position to do phone calls, Did you tried my previous suggestion

thank you

Customer: replied 1 year ago.
I do not understand your answer.
What does "Choose a different name" and "Click OK mean?
Where do I do this?
Customer: replied 1 year ago.
Is this space where I ask questions?
Expert:  Mr.Med replied 1 year ago.

1-sign in to the Dropbox website : https://www.dropbox.com/login

2-Click your name at the top of any page to open the account menu

3-Select settings

4-A new page with your account settings will open. From here, you can change your name and your personal informations, if you get the message "That name already taken" choose another name and click save/ok

Hope this help, if you need further help let me know

thank you

Expert:  Mr.Med replied 1 year ago.
Has everything worked out, do you still need help please?
Customer: replied 1 year ago.
This was absolutely no help at all!
100% Satisfaction is Guaranteed! I want my money back!
Expert:  Mr.Med replied 1 year ago.

I'm sorry. Did you try my previous suggestion? Would you like me to set up a remote session (NO extra charge), which will allow me to connect directly to your screen and assist you quickly with this issue?