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Mr.Med
Mr.Med, software engineer
Category: Software
Satisfied Customers: 1049
Experience:  if you have any questions about softwares please contact me
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How do I restore to an earlier date? I have a Dell desk top,

Customer Question

How do I restore to an earlier date ? I have a Dell desk top, use Windows 8.1, and use Firefox and Thunderbird.
Submitted: 1 year ago.
Category: Software
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Move the mouse to the bottom right corner and a pane will open.
In that pane click on search, type in restore.
Click on system restore in the list.
The window that opens is what is used for restoring to an earlier date on 8.1.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Customer: replied 1 year ago.
The bottom right corner on Firefrox does not have search, but Firefox does at the top right.
Expert:  Freddy M. replied 1 year ago.
Not in firefox, the bottom right corner of the entire screen. So you would be below the clock. Firefox does not have a restore capability like that.
.
Customer: replied 1 year ago.
I tried to create a restore point. It got in a loop.
Expert:  Freddy M. replied 1 year ago.
You do not want to create one, you want to choose the option that says restore to an earlier date. Creating one means you will create a point of right now to restore to in the future.
.
Customer: replied 1 year ago.
No phone call received !
Customer: replied 1 year ago.
The bottom bar -- with the clock -- has disappeared.
Expert:  Freddy M. replied 1 year ago.
I apologize but I need to opt out and open this to all experts.
.
Expert:  Mr.Med replied 1 year ago.
Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,
I'm sorry about the issue, do you still need help please?
Customer: replied 1 year ago.
Unsatisfactory ! I had a very simple question and now my bottom bar with the clock and date has disappeared.
Customer: replied 1 year ago.
I am logging out and do not expect to be charged for this exchange.
Customer: replied 1 year ago.
If you phoneme and fix things, I will pay and be happy.
Expert:  Mr.Med replied 1 year ago.
I'm sorry, I'm not in position to make phone call.
1-First Press ctrl+alt+del
2-select task manager and click file > new task, type : explorer.exe
and click ok
let me know the results
thanks