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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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I've lost my Norton 360 that I had bought 3 months ago,

Customer Question

I've lost my Norton 360 that I had bought 3 months ago, someone tried to replace my Window 7 to Windows 10 and renewed my anti virus program
Submitted: 1 year ago.
Category: Software
Expert:  IT Miro replied 1 year ago.

Hello! I am IT Miro and I will assist you on this question.

Which Windows version is currently installed on your computer?
Also, do you have another anti-virus program installed at the moment?
Let me know,
IT Miro
Customer: replied 1 year ago.
Window 7Not the one I wanted someone hacked my computer and replaced my old Norton 360 to new one
Customer: replied 1 year ago.
how can I retrieved my Norton 360
Customer: replied 1 year ago.
please ask me a questions
Expert:  IT Miro replied 1 year ago.
Hold on.
Expert:  IT Miro replied 1 year ago.
What do you don't like - current version of Windows installed, or current version of Norton installed?
Customer: replied 1 year ago.
I'm very tired I'm quitting now and bye.
Expert:  IT Miro replied 1 year ago.

You just came to this site and yet, you want to quit?

Customer: replied 1 year ago.
No, I'm not calling this is going to cost me too much, I'm signing off now.
Expert:  IT Miro replied 1 year ago.

As you wish.

Expert:  IT Miro replied 1 year ago.

The phone call is only an optional additional service - you can ignore it and continue using this chat mode, at no additional cost.

Expert:  IT Miro replied 1 year ago.

Whenever you want to continue, send me a message here.

Regards,

IT Miro

Expert:  IT Miro replied 1 year ago.
Hello again!
Do you still require assistance with this issue?
Let me know,
IT Miro

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