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flopcat98
flopcat98, Consultant
Category: Software
Satisfied Customers: 8750
Experience:  Consultant 30 years in nyc computer industry working with PC and networks banks brokerage legal etc.
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I was asked to update/change my password this week-end and

Customer Question

I was asked to update/change my password ***** week-end and now it is treating me like a non-member with ads and pop-ups!!! Please help me!
Thanks so much,
scamperallen
Submitted: 1 year ago.
Category: Software
Expert:  flopcat98 replied 1 year ago.

what website are you talking about ?

Customer: replied 1 year ago.
Pogo.com
Expert:  flopcat98 replied 1 year ago.

try just logging out and logging back in again. make sure that it is on the correct account.

otherwise you would have to speak to pogo

they used to have very good phone support but they may have discontinued it

try this phone number

Phone:(###) ###-####/strong>

otherwise you have to go through there email support form on this page

http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo

you might also want to check whether your subscription is up to date. if your credit card expird and they couldnt charge it again they may have taken you off paid status until you enter another credit card.

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  flopcat98 replied 1 year ago.

i put up an offer to do the phone call. if you accept it i can get you my phone number

if you are working on a computer i can also log in remotely to work on it with you while we talk