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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I keep getting error msg 1603 Cannot install Google earth. I

Customer Question

I keep getting error msg 1603 Cannot install Google earth. I thought I already had it, but it disappeared.
Submitted: 1 year ago.
Category: Software
Expert:  Mr.Med replied 1 year ago.

Hello and welcome to justanswer, My name is ***** ***** i will be assisting you today,

I'm sorry about the issue, Please try to run Fixit Program, this program will automatically repair issues that block program installation or removal because of corrupted registry keys. : https://support.microsoft.com/fr-fr/mats/program_install_and_uninstall/en

after you run the program, try to install google earth again

Let me know the results please

Thank you

Customer: replied 1 year ago.
That web page is not available.
Expert:  Mr.Med replied 1 year ago.

Can I connect to your desktop and fix the issue remotly please?

Customer: replied 1 year ago.
found no errors. Problem not fixed
Customer: replied 1 year ago.
You people are dollaring me to death and I am getting no help whatsoever.
Expert:  Mr.Med replied 1 year ago.

Please downlaod teamviewer from this link : www.teamviewer.com and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

Note : Do not close teamviewer

thank you

Expert:  Mr.Med replied 1 year ago.

if we cant help you solve the issue you will be entitled to a full refund.

Expert:  Mr.Med replied 1 year ago.

Please downlaod teamviewer from this link : www.teamviewer.com and run it. It will give you an ID and a password. Please tell me the ID and the password ***** I can connect to your desktop and fix the problem remotely.

Note : Do not close teamviewer

thank you