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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 561
Experience:  Computer Software Support specialist for more that 10 years
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AOL will not open. It states" This application has requested

Customer Question

AOL will not open. It states" This application has requested the Runtime to terminate it in an unusual way.
Please contact he application's support team for more information">
Yeah. what does that mean and what can I do. Thank you?
Submitted: 1 year ago.
Category: Software
Expert:  Jason Jones replied 1 year ago.
Hello,
I am an Information Technology Professional with over 15 years of professional experience. I am the technician assigned to your case today. I look forward to working with you and resolving this problem.
I can see that you may need a little bit of extra help because the installation application is not acting as it should.
May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?
Once the remote session begins, we will be able to communicate via a chat window on your computer.
Thank you,
Jason
Customer: replied 1 year ago.
yes you may
Expert:  Jason Jones replied 1 year ago.
Follow the instructions below to begin the remote helping screen.
Remote page: http://remote.jasonfixedit.com
After clicking the link above, enter the following code 37 and click the circle button to start the remote application.
Expert:  Jason Jones replied 1 year ago.
The remote software was acting up.
Please, click this link: http://tinyurl.com/teamviewerJason
- Download and run that file.
- It will give you an ID & password.
Please, give me both of the ID and password.

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