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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Google Chrome does not display the full URL on a web site.

Customer Question

Google Chrome does not display the full URL on a web site. For example, even on a JustAnswer conversation, it will show a link someone includes, as http://www.twitter.com/username/p... instead of the entire URL. How do I fix this?
Submitted: 1 year ago.
Category: Software
Customer: replied 1 year ago.
I am not talking about in the address bar. I'm talking about in the body of a web site. Thanks!
Expert:  Martin replied 1 year ago.
Hello, welcome to JustAnswer my name is ***** ***** I'm one of the experts who will be assisting you today.
Please open Google Chrome as we are going to reset its settings.
To reset Google Chrome, do the following:
1. Click the Chrome menu on the browser toolbar.
It looks like this:

2. Select Settings
3. Click Show advanced settings and find the "Reset browser settings” section.
4. Click Reset browser settings.
5. In the dialog that appears, click Reset.
6. Close and re-open Google Chrome then send me a reply letting me know you've done this.
Here's a video showing how to do it in case these instructions aren't clear enough:
http://youtu.be/G_crvHWUKAM?t=12s
When the reset is done, make sure to enable only the extensions you will be using, it's quite possible an extension or a toolbar is blocking the rest of the address bar.
EDIT: I just saw your last reply. After doing the above if it still looks the same, press Ctrl+0 to see if it makes a difference.
If this doesn't work for you I can setup a remote session and fix it for you.
Please reply using the box below.
Regards,
Martin
Customer: replied 1 year ago.
Neither of those worked. I wonder what is going on. :(
Expert:  Martin replied 1 year ago.
I can fix it for you in a couple of minutes via a remote connection, would you prefer I did the work for you?
Customer: replied 1 year ago.
Here is a post where it seems the person has a similar problem: https://productforums.google.com/forum/#!topic/chrome/YdnJRctiq-4
Customer: replied 1 year ago.
Right now I'm behind a work firewall and it would be challenging to open ports to let you in to remote connect. If there is a way to help me without doing that, I would appreciate it. I apologize for making this complicated.
Expert:  Martin replied 1 year ago.
We could give it a shot if you like?
The steps you need to take require you to modify certain files/folders which could cause you to lose your browser data, if that's okay with you I'll start typing a set of instructions.
Customer: replied 1 year ago.
If you could type the instructions, that would be really helpful. That way I would also know what to do if it happened again. I really appreciate your willingness to work with me like this. Much appreciated.
Expert:  Martin replied 1 year ago.
Ok, let's see if we can do this:
Press WindowsKey+R to bring up the Run window
Type appdata in the box and hit Enter.
Go into the Local folder, then into the Google folder.
You should be able to see a Chrome folder, do you see it?
Customer: replied 1 year ago.
Yep, I'm there!
Expert:  Martin replied 1 year ago.
Hello again,
Exit all chrome windows then rename the chrome folder to chrome.old
Once that's done, launch chrome again and see if the links show how you want them to.